Their welcome email is fine. That's the problem.

A real email we received, next to the one we'd send instead.

BEFORE

AFTER

The before says things. The after creates actions.

Strategic Improvements. Not just cosmetic.

It asks for nothing.

No product, no offer, no path to purchase, in the most-opened email this brand will ever send. Ours gives a new customer three ways to buy before they scroll.

Before

One screen, all about them.

A customer just spent money and the reply is a brand story. Count the lines in your own welcome email: how many are about you, how many are about their next order?

Before

Every buyer gets the same email.

First order or fifth, gift or repeat, the message doesn't change. The account already knows the difference. Nothing here uses it.

Before

Pull up your sent campaigns for last month and count how many assume it's a first order. Open your welcome flow and check the date it was last edited. Look at your fifth-order customer and ask whether they got a different email than the person who just bought for the first time. If any of those checks take under two minutes and the answer is uncomfortable, the form below is for you.

Some of the inboxes we've run

Hotel Collection

Pair of Thieves

Olly

BodyBio

James Michelle

Gooseberry Intimates

See what we'd change about yours.

The walkthrough you just read, applied to your own account. Every flow, every campaign, every gap, and what we'd send instead.

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It's a paid redesign. If we work together, it credits toward your first invoice.